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Customer relationship management

Cloud-based marketing tools
Cloud Computing Marketing

Cloud-Based Marketing Tools: A Comprehensive Guide

Marketing in the digital age demands agility, precision, and scalability. To meet these needs, businesses are turning to...

Content Marketing

Content Marketing Mastery: 3 Ultimate ROI Roadmap

Content marketing has become integral to businesses’ marketing strategies in recent years. It is a powerful tool f...

Branding Marketing

10 Secrets to Creating Amazing Customer Experiences

Customer experience (CX) is the sum of all customer interactions and emotions with a brand throughout its journey. It is about providing good service or products and creating memorable and meaningful moments that build trust and loyalty.

Digital Marketing - Social selling - customer experience
Social Media

8 Ways to Create a Positive Digital Customer Experience, DCX

Back in the day, creating a positive customer experience largely came down to providing friendly and helpful service whe...

Crowd Intelligence: How to Harness the Power of Collective Wisdom - customer service Influencer marketing
Social Media

9 Best Practices for Social Media Customer Service

Providing excellent customer service on social media is crucial for maintaining a positive brand image and ensuring cust...