As an expert social media strategist, I know how important it is to create a positive and memorable customer experience. Customers are the lifeblood of any business, and they can make or break your reputation online. You must go above and beyond to show them how much you appreciate their loyalty and trust.
If you’re a B2B marketer, you might think social media is not for you. After all, social media is for teenagers, celebrities, and cat videos. Wrong! Social media is a powerful tool for B2B marketing.